Performance Analysis: OSUS 15 Months Operation Overview (Sep 2024 - Nov 2025)
⚠️

IMPORTANT: DEAL CONFIRMATION CRITERIA

These numbers represent FULLY CONFIRMED deals only - Not just announced deals

βœ… A deal is counted as "CONFIRMED" ONLY when ALL of the following criteria are met:

1️⃣

Leads Register - Deal Processed

Deal has been properly registered and processed in the CRM system

2️⃣

KYC and Documentation Submitted

All Know Your Customer (KYC) documents and required paperwork have been submitted

3️⃣

Booking Form & Payment Received

Signed booking form submitted with 24% deposit (or developer's minimum requirement as specified)

🚫 NOTE: Deals that are only "announced" or "verbally committed" are NOT included in these numbers.

All 529 deals in this report have completed the full confirmation process and meet all three criteria above.

🎯 CONFIRMED SALES ORDERS: 529 Deals | AED 981M in Sales Value | AED 59.5M in Total Commission
πŸ“Š
Total Confirmed Deals
529
Verified from Odoo Sales Orders
βœ“ 100% Confirmed
πŸ’°
Total Sales Value
AED 981.0M
Across all departments
+78% vs 2024
πŸ’Ž
Total Commission
AED 59.5M
Revenue generated
6.07% average rate
πŸ“ˆ
Average Deal Size
AED 1.85M
Per transaction
🎯
Average Commission
AED 112,506
Per deal closed
πŸ“…
2025 YTD Performance
354
Deals closed this year
+88% vs same period 2024

πŸ’Ό Department Performance Overview

Confirmed Sales Orders

🏒 Exclusive Sales

Total Deals 369
Sales Value AED 578,152,825
Commission AED 39,772,328
Avg Commission/Deal AED 107,782
2025 Growth +73% deals

πŸ›οΈ Primary Sales

Total Deals 145
Sales Value AED 377,972,862
Commission AED 19,216,859
Avg Commission/Deal AED 132,530
2025 Growth +172% deals

🏘️ Secondary Sales

Total Deals 10
Sales Value AED 24,395,000
Commission AED 497,867
Avg Commission/Deal AED 49,787
Growth Potential High πŸš€

🏠 Rental Sales

Total Deals 5
Sales Value AED 439,000
Commission AED 28,613
Avg Commission/Deal AED 5,723
Status New 2025

πŸ† Top 10 Performers - Ranked by Deal Count

Company-Wide Rankings

This ranking showcases agents based on the total number of confirmed sales deals closed during the reporting period. High deal count indicates strong pipeline management, consistent client engagement, and effective closing skills.

Rank Agent Name Department Deals Sales Value Commission Avg Deal Size
πŸ₯‡ 1 Wessam Simon Exclusive 96 AED 121,835,172 AED 9,029,597 AED 1,269,116
πŸ₯ˆ 2 Setareh Tofighi Exclusive 52 AED 74,473,563 AED 6,113,044 AED 1,432,184
πŸ₯‰ 3 Lerbi Legisi Exclusive 47 AED 124,104,552 AED 6,897,980 AED 2,640,522
4 Hajar Mohammed Exclusive 42 AED 38,733,889 AED 2,170,757 AED 922,236
5 Mehdi Mofidi Exclusive 24 AED 69,026,729 AED 4,137,273 AED 2,876,114
6 Hana Taghdis Primary 15 AED 41,786,436 AED 2,068,229 AED 2,785,762
7 Sina Saeedd Exclusive 15 AED 20,499,371 AED 2,108,884 AED 1,366,625
8 Claudio Panato Primary 13 AED 44,311,000 AED 2,092,083 AED 3,408,538
9 Nagwa Sabour Aka Nouji Exclusive 12 AED 13,169,327 AED 943,432 AED 1,097,444
10 Saad Khan Primary 11 AED 30,680,530 AED 1,551,928 AED 2,789,139

πŸ’° Top 10 Performers - Ranked by Sales Value

Company-Wide Rankings

This ranking evaluates agents based on the total property sales value they have generated. High sales value demonstrates the ability to handle premium properties, negotiate larger deals, and maximize market impact.

Rank Agent Name Department Sales Value Deals Commission Avg Deal Size
πŸ₯‡ 1 Lerbi Legisi Exclusive AED 124,104,552 47 AED 6,897,980 AED 2,640,522
πŸ₯ˆ 2 Wessam Simon Exclusive AED 121,835,172 96 AED 9,029,597 AED 1,269,116
πŸ₯‰ 3 Setareh Tofighi Exclusive AED 74,473,563 52 AED 6,113,044 AED 1,432,184
4 Mehdi Mofidi Exclusive AED 69,026,729 24 AED 4,137,273 AED 2,876,114
5 Davide Bonaldo Primary AED 52,452,021 6 AED 2,690,542 AED 8,742,004
6 Claudio Panato Primary AED 44,311,000 13 AED 2,092,083 AED 3,408,538
7 Hana Taghdis Primary AED 41,786,436 15 AED 2,068,229 AED 2,785,762
8 Hajar Mohammed Exclusive AED 38,733,889 42 AED 2,170,757 AED 922,236
9 Saad Khan Primary AED 30,680,530 11 AED 1,551,928 AED 2,789,139
10 Ali Asghar Primary AED 27,421,367 6 AED 1,184,478 AED 4,570,228

πŸ’Ž Top 10 Performers - Ranked by Commission Revenue

Company-Wide Rankings

This ranking highlights agents based on total commission revenue earned for the company. High commission revenue reflects exceptional value generation, combining both deal volume and quality to maximize company profitability.

Rank Agent Name Department Commission Deals Sales Value Commission %
πŸ₯‡ 1 Wessam Simon Exclusive AED 9,029,597 96 AED 121,835,172 7.41%
πŸ₯ˆ 2 Lerbi Legisi Exclusive AED 6,897,980 47 AED 124,104,552 5.56%
πŸ₯‰ 3 Setareh Tofighi Exclusive AED 6,113,044 52 AED 74,473,563 8.21%
4 Mehdi Mofidi Exclusive AED 4,137,273 24 AED 69,026,729 5.99%
5 Davide Bonaldo Primary AED 2,690,542 6 AED 52,452,021 5.13%
6 Hajar Mohammed Exclusive AED 2,170,757 42 AED 38,733,889 5.60%
7 Sina Saeedd Exclusive AED 2,108,884 15 AED 20,499,371 10.29%
8 Claudio Panato Primary AED 2,092,083 13 AED 44,311,000 4.72%
9 Hana Taghdis Primary AED 2,068,229 15 AED 41,786,436 4.95%
10 Saad Khan Primary AED 1,551,928 11 AED 30,680,530 5.06%

πŸ“Š LEAD ANALYTICS

Complete Lead Generation, Conversion & Pipeline Analysis

πŸ“Š Monthly Breakdown of Lead Sources

15 Months Analysis (Sep 2024 - Nov 2025)

This analysis tracks lead generation across all marketing channels over the 15-month operational period. Facebook dominates with 56.5% of all leads (16,826), followed by Instagram at 29.4% (8,760 leads). Monthly trends reveal two major spikes in October 2024 (5,525 leads) and October 2025 (3,592 leads), suggesting successful seasonal campaign timing. The baseline performance ranges from 1,300-2,500 leads per month.

Month Facebook Instagram WhatsApp Landing Page Bayut Other Sources Total Leads
September 2024 0 0 0 0 0 4 4
October 2024 5,461 0 47 0 0 17 5,525
November 2024 648 795 75 0 0 22 1,540
December 2024 532 797 28 0 0 8 1,365
January 2025 521 965 31 0 0 10 1,527
February 2025 523 754 48 18 0 16 1,359
March 2025 731 618 237 92 0 11 1,689
April 2025 716 588 94 19 0 23 1,440
May 2025 1,148 797 1 6 0 56 2,008
June 2025 1,689 759 3 9 0 48 2,508
July 2025 1,092 926 95 27 0 85 2,225
August 2025 1,147 723 25 28 88 105 2,116
September 2025 1,417 508 1 15 201 183 2,325
October 2025 962 382 1,498 351 162 237 3,592
November 2025 239 148 10 38 41 60 536
TOTAL (15 Months) 16,826 8,760 2,193 603 492 885 29,759

πŸ“ˆ Key Marketing Insights:

  • Channel Concentration Risk: 56.5% Facebook dependency suggests need for diversification
  • Instagram Growth: 29.4% share demonstrates strong secondary channel performance
  • WhatsApp Emerging: 7.4% through direct messaging shows promise for personalized engagement
  • Traditional Underperformance: Landing Page (2.0%) and Bayut (1.7%) require optimization
  • Seasonal Pattern: October campaigns consistently deliver 2-3x baseline lead volume

πŸ“Š Total Leads by Source - All Time Performance

29,759 Total Leads
🎯 Complete lead generation analysis across all sources since September 2024
πŸ“ˆ
Total Leads Generated
29,759
All sources, all time
πŸ”΅
Facebook Dominance
56.5%
16,826 leads from Facebook
🎯
Currently Active
20.2%
6,020 leads in pipeline
βœ…
Success Rate
0.73%
217 converted to customers

This comprehensive analysis shows all 29,759 leads generated since September 2024, including their current status and conversion performance. Facebook leads with 56.5% (16,826 leads), followed by Instagram at 29.4% (8,760 leads). Key insight: Personal (67% success rate), External Broker (95% success rate), and Referral (78% success rate) show exceptional conversion despite lower volumes.

Rank Lead Source Total Leads % of Total Active Pipeline Success (Customer/Closed) Success Rate
#1 Facebook 16,826 56.5% 2,401 39 0.23%
#2 Instagram 8,760 29.4% 1,357 14 0.16%
#3 WhatsApp 2,193 7.4% 989 2 0.09%
#4 Landing Page 603 2.0% 466 0 0.00%
#5 Bayut 492 1.7% 406 3 0.61%
#6 Propertyfinder 370 1.2% 325 3 0.81%
#7 E-Mail 158 0.5% 25 0 0.00%
#8 Call 143 0.5% 19 57 39.86%
#9 Personal 97 0.3% 13 65 67.01%
#10 WhatsApp - T2 74 0.2% 13 0 0.00%
#11 External Broker 21 0.1% 0 20 95.24%
#12 Referral 18 0.1% 2 14 77.78%
#13 Website 2 0.0% 2 0 0.00%
#14 CRM form 1 0.0% 1 0 0.00%
TOTAL ALL SOURCES 29,759 100.0% 6,020 217 0.73%

🎯 Critical Source Performance Insights:

🚨 Volume Leaders with Low Conversion:
  • Facebook: 16,826 leads (56.5%) but only 0.23% success rate
  • Instagram: 8,760 leads (29.4%) but only 0.16% success rate
  • WhatsApp: 2,193 leads (7.4%) but only 0.09% success rate
  • Landing Page: 603 leads (2.0%) but 0.00% success - CRITICAL ISSUE

⚠️ Action Required: These high-volume channels need conversion optimization

βœ… High-Quality, Low-Volume Sources:
  • External Broker: 21 leads β†’ 95.24% success rate πŸ†
  • Referral: 18 leads β†’ 77.78% success rate πŸ₯ˆ
  • Personal: 97 leads β†’ 67.01% success rate πŸ₯‰
  • Call: 143 leads β†’ 39.86% success rate

πŸ’‘ Opportunity: Scale these high-converting channels for better ROI

πŸ“Š Strategic Recommendations:
  1. Optimize Social Media Conversion: Facebook + Instagram = 25,586 leads (86%) but <0.2% success. Implement better qualification and nurturing.
  2. Scale High-Performers: Invest in External Broker partnerships, Referral programs, and Personal networking - proven 67%+ conversion rates.
  3. Fix Landing Page: 603 leads with 0% conversion is unacceptable. Review form quality, follow-up process, and lead assignment.
  4. Channel Diversification: 93.9% dependence on Facebook + Instagram creates risk. Develop alternative channels.
  5. Pipeline Optimization: 6,020 active leads (20.2%) need systematic conversion improvement to hit targets.

πŸ”₯ Active Leads - Comprehensive Analysis

6,020 Active Leads in Pipeline
πŸ“Š Active Leads = NEW, ATTEMPT, CONTACTED, HOT, IDLE, OPTIONS SENT (excludes Junk, Unsuccessful, Closed)
🎯
Total Active Leads
6,020
Currently in sales pipeline
πŸ“ˆ
Top Stage: ATTEMPT
2,179
36.2% of active pipeline
πŸ””
NEW Leads
1,844
30.6% awaiting contact
πŸ’°
HOT Leads
44
High conversion potential

πŸ“… Monthly Active Leads by Source (Last 12 Months)

Tracking active leads by source reveals which channels generate the most engaged prospects. Facebook leads 39.9% of active pipeline (2,401 leads), followed by Instagram at 22.5% (1,357 leads). October 2025 shows significant spike with 2,322 active leads - highest in the period.

Month Facebook Instagram WhatsApp Landing Page Bayut Other Sources Total Active Leads
December 2024 40 75 3 0 0 2 122
January 2025 83 99 0 0 0 1 184
February 2025 70 81 2 12 0 2 169
March 2025 122 52 26 92 0 1 294
April 2025 76 50 4 19 0 2 153
May 2025 69 82 0 6 0 15 187
June 2025 163 85 0 2 0 6 262
July 2025 185 151 9 14 0 9 377
August 2025 268 146 3 14 60 14 519
September 2025 348 142 0 4 163 131 919
October 2025 464 182 919 265 146 173 2,322
November 2025 206 136 10 38 37 40 507
TOTAL (Last 12 Months) 2,094 1,281 976 466 406 396 6,015

πŸ“Š Monthly Active Leads by Stage (Last 12 Months)

Stage distribution shows pipeline health and conversion readiness. ATTEMPT (36.2%) and NEW (30.6%) dominate, indicating strong top-of-funnel activity. HOT leads remain low at 0.7%, suggesting need for improved qualification and nurturing processes.

Month NEW ATTEMPT CONTACTED OPTIONS SENT HOT IDLE Total Active Leads
December 2024 0 30 40 15 5 30 120
January 2025 0 101 33 15 4 30 183
February 2025 0 91 43 11 5 17 167
March 2025 0 124 82 74 0 13 293
April 2025 1 72 46 25 2 5 151
May 2025 1 72 52 34 3 10 172
June 2025 0 90 111 36 5 14 256
July 2025 1 198 104 51 0 14 368
August 2025 81 229 114 57 4 20 505
September 2025 352 210 141 71 4 10 788
October 2025 1,296 569 207 60 3 14 2,149
November 2025 112 273 67 13 0 2 467
TOTAL (Last 12 Months) 1,844 2,059 1,040 462 35 179 5,619

🎯 Current Month Active Leads - Source vs Stage Matrix

November 2025 snapshot: 467 active leads across all sources and stages. Facebook (206 leads) and Instagram (136 leads) dominate current activity. Most leads are in ATTEMPT stage (273), requiring immediate follow-up action.

Lead Source NEW ATTEMPT CONTACTED OPTIONS SENT IDLE Total
Facebook 2 159 36 8 1 206
Instagram 5 105 24 2 0 136
Propertyfinder 35 0 2 1 1 39
Landing Page 36 2 0 0 0 38
Bayut 33 2 2 0 0 37
WhatsApp 0 5 3 2 0 10
Other Sources 1 0 0 0 0 1
TOTAL 112 273 67 13 2 467

πŸ“ˆ Key Pipeline Insights:

🎯 Stage Distribution Analysis:
  • Top of Funnel (67%): NEW (30.6%) + ATTEMPT (36.2%) = 4,023 leads requiring contact
  • Mid Funnel (28%): CONTACTED (20.0%) + OPTIONS SENT (8.3%) = 1,704 engaged leads
  • Bottom Funnel (5%): HOT (0.7%) + IDLE (4.1%) = 293 leads needing push
πŸ“Š Source Performance:
  • Facebook (39.9%): Highest volume but requires better conversion
  • Instagram (22.5%): Strong secondary channel with good engagement
  • WhatsApp (16.4%): Direct channel showing high intent
  • Landing Page (7.7%): Needs optimization to increase volume
⚠️ Critical Actions Required:
  • ATTEMPT Stage Priority: 2,179 leads in ATTEMPT - implement systematic follow-up campaign
  • NEW Lead Assignment: 1,844 new leads awaiting contact - distribute to agents immediately
  • HOT Lead Conversion: Only 44 HOT leads (0.7%) - improve qualification criteria
  • October Spike Follow-up: 2,322 active leads added in Oct 2025 - ensure timely nurturing

πŸ”„ Active Pipeline Leads - Stage Breakdown

6,020 Active Leads
πŸ’‘ These are live leads currently being worked in the CRM - NOT confirmed deals
πŸ“Š
Total Active Pipeline
6,020
Leads currently being worked
πŸ”₯
Hot Leads
44
High-interest prospects ready to buy
πŸ’Ž
High-Value Leads
544
HOT + OPTIONS SENT stages (9.0%)
πŸ’°
Potential Revenue
AED 201M
Estimated from high-value leads (20% conv.)

Pipeline Stage Distribution

Stage Lead Count % of Pipeline Definition
ATTEMPT 2,179 36.2% Agent attempting to make first contact
NEW 1,844 30.6% Fresh lead, not yet contacted by agent
CONTACTED 1,204 20.0% Initial contact made, conversation started
OPTIONS SENT 500 8.3% Property options/proposals sent to prospect
IDLE 249 4.1% Lead temporarily inactive or on hold
HOT 44 0.7% Highly interested prospect, actively looking to buy
TOTAL ACTIVE 6,020 100% All stages combined

πŸ“‹ Lead Age Distribution

8-30 days (Recent) 779 (12.9%)
31-90 days (Warm) 2,807 (46.6%)
91-180 days (Aging) 990 (16.4%)
180+ days (Stale) 1,444 (24.0%)

⚠️ 24% of leads are stale (6+ months old) and need reactivation or archiving

πŸ“ Top Pipeline Sources

Facebook 2,401 (39.9%)
Instagram 1,357 (22.5%)
WhatsApp 989 (16.4%)
Landing Page 466 (7.7%)
Bayut 406 (6.7%)

πŸ’‘ Social media (Facebook + Instagram) accounts for 62.4% of active pipeline

πŸ”₯ Hot Leads Analysis

TOTAL HOT LEADS
44
Ready to convert immediately
AVERAGE AGE
236 days
⚠️ Follow up within 24-48 hours
TOP SOURCE
Facebook
19 hot leads (43.2%)

Top Agents with Hot Leads:

Samia Khan: 8 hot leads
Davide Bonaldo: 7 hot leads
Adnan Arif: 7 hot leads
Saad Khan: 6 hot leads
Faraaz Arif: 4 hot leads

πŸ‘₯ Agent Assignment Status

ASSIGNED TO AGENTS
5,890
97.8% of pipeline actively managed
UNASSIGNED (CRM SYSTEM)
130
2.2% need agent assignment

πŸ† Top 10 Agents by Active Pipeline

Rank Agent Name Active Leads % of Pipeline
1 Faraaz Arif 1,254 21.3%
2 Adnan Arif 369 6.3%
3 Ahmed Amer 267 4.5%
4 Saad Khan 232 3.9%
5 Maickel Faragalla 229 3.9%
6 Mehdi Mofidi 216 3.7%
7 Alisar Al Najdi 214 3.6%
8 Mohamed Ali Zayani 201 3.4%
9 Mohammad Yaghmour 177 3.0%
10 Davide Bonaldo 162 2.8%
TOTAL (Top 10) 3,321 56.3%

🚨 URGENT: Contact New Leads

  • 1. 1,844 NEW leads waiting for first contact
  • 2. Target: Contact within 1 hour of receipt
  • 3. Implement auto-assignment to available agents
  • 4. These are fresh leads with highest conversion potential

⚠️ Reactivate IDLE Leads

  • 1. 249 leads in IDLE stage need follow-up
  • 2. 1,444 leads are 180+ days old (stale)
  • 3. Implement automated reactivation sequences
  • 4. Reassign or archive dead leads to clean pipeline

βœ… Nurture OPTIONS SENT

  • 1. 500 leads have received property proposals
  • 2. Schedule follow-up calls within 3-5 days
  • 3. Convert to viewings or price negotiations
  • 4. High-value stage with 15-25% conversion rate

🎯 Maximize Hot Leads

  • 1. 44 hot leads ready to convert now
  • 2. Average age 236 days - urgent follow-up needed
  • 3. Focus top performers on hot lead conversion
  • 4. Potential: 8-11 immediate deals (20-25% conv.)

πŸ’° DEAL ANALYTICS

Complete Deal Performance, Revenue & Conversion Analysis

πŸ’° Closed Deals & Revenue by Source

536 Deals | AED 59.9M Revenue
πŸ† Performance analysis of actual closed deals and revenue generated by each lead source
πŸ’Ž
Total Closed Deals
536
Confirmed sales transactions
πŸ’°
Total Revenue Generated
AED 59.9M
Commission earned
πŸ“Š
Average Deal Value
AED 111,801
Per closed transaction
πŸ₯‡
Top Source
External Broker
50% of all deals (268)

This analysis shows actual closed deals and revenue generated from each lead source since September 2024. External Broker dominates with 268 deals (50%) generating AED 27.8M (46.3%). Key finding: Referral leads generate highest average revenue at AED 164,565 per deal, while Propertyfinder has lowest at AED 5,644.

Rank Lead Source Closed Deals % of Deals Total Revenue (AED) % of Revenue Avg Revenue/Deal (AED)
#1 External Broker 268 50.0% AED 27,768,867 46.3% AED 103,615
#2 Personal 93 17.4% AED 10,519,349 17.6% AED 113,111
#3 Facebook 49 9.1% AED 7,402,549 12.3% AED 151,072
#4 Referral 31 5.8% AED 5,101,500 8.5% AED 164,565
#5 Call 49 9.1% AED 5,082,155 8.5% AED 103,717
#6 Instagram 16 3.0% AED 1,826,875 3.0% AED 114,180
#7 Not Specified 15 2.8% AED 1,341,812 2.2% AED 89,454
#8 Business Lead 5 0.9% AED 420,273 0.7% AED 84,055
#9 WhatsApp 2 0.4% AED 137,442 0.2% AED 68,721
#10 Website 1 0.2% AED 127,983 0.2% AED 127,983
#11 CRM Form 1 0.2% AED 94,784 0.2% AED 94,784
#12 Bayut 3 0.6% AED 54,400 0.1% AED 18,133
#13 Search Engine 1 0.2% AED 36,203 0.1% AED 36,203
#14 Propertyfinder 2 0.4% AED 11,288 0.0% AED 5,644
TOTAL ALL SOURCES 536 100.0% AED 59,925,478 100.0% AED 111,801

πŸ’Ž Revenue Performance Insights:

πŸ† Volume Champions:
  • External Broker: 268 deals (50%) β†’ AED 27.8M (46.3%) - Backbone of business
  • Personal: 93 deals (17.4%) β†’ AED 10.5M (17.6%) - Strong second place
  • Facebook + Instagram: 65 deals (12.1%) β†’ AED 9.2M (15.4%) - Social media impact
  • Call: 49 deals (9.1%) β†’ AED 5.1M (8.5%) - Direct channel effectiveness
πŸ’° Highest Value Per Deal:
  • #1 Referral: AED 164,565/deal (31 deals) πŸ₯‡
  • #2 Facebook: AED 151,072/deal (49 deals) πŸ₯ˆ
  • #3 Website: AED 127,983/deal (1 deal) πŸ₯‰
  • #4 Instagram: AED 114,180/deal (16 deals)
  • #5 Personal: AED 113,111/deal (93 deals)

πŸ’‘ Referrals generate 47% more value per deal than average!

πŸ“Š Source Efficiency Analysis (Lead to Deal Conversion):
External Broker:
21 leads β†’ 20 closed (95.24% conversion) πŸ”₯
Referral:
18 leads β†’ 14 closed (77.78% conversion) ⭐
Personal:
97 leads β†’ 65 closed (67.01% conversion) ✨
Call:
143 leads β†’ 57 closed (39.86% conversion)
Facebook:
16,826 leads β†’ 39 closed (0.23% conversion) ⚠️
Instagram:
8,760 leads β†’ 14 closed (0.16% conversion) ⚠️
🎯 Strategic Revenue Optimization:
  1. Strengthen External Broker Relationships: 50% of deals, 46% of revenue - absolutely critical partnership
  2. Scale Referral Program: Highest avg deal value (AED 164K) with 78% conversion - massive opportunity
  3. Optimize Personal Networking: 93 deals with 67% conversion - invest in agent networking capabilities
  4. Fix Social Media ROI: 25,586 leads but only 0.2% conversion - need qualification improvements
  5. Improve Facebook Deal Quality: Despite low conversion, AED 151K avg deal value shows potential with better targeting

πŸ“Š Year-over-Year Performance

2024 vs 2025
Department 2024 Deals 2024 Sales (AED) 2025 Deals 2025 Sales (AED) Growth %
Exclusive Sales 135 192,940,260 234 385,212,564 +73%
Primary Sales 39 90,231,413 106 287,741,449 +172%
Secondary Sales 1 11,100,000 9 13,295,000 +800%
Rental Sales 0 0 5 439,000 NEW
TOTAL 175 294,271,673 354 686,688,013 +133%

πŸ’Ž Commission Revenue Analysis

Total: AED 59.5M

βœ… Highest Commission Rate

Secondary Sales: AED 49,787 average per deal

Despite lower volume, maintains highest commission rate at approximately 2.04%

βœ… Highest Volume Revenue

Exclusive Sales: AED 39,772,328 total commission

Contributes 66.8% of total commission revenue through volume

πŸ“Š Balanced Performance

Primary Sales: AED 132,530 average per deal

Maintains strong average commission with consistent deal flow

⚠️ Growth Opportunity

Rental Sales: New revenue stream in 2025

5 deals closed - significant expansion potential

Commission Distribution

Exclusive Sales
AED 39.8M
66.8%
Primary Sales
AED 19.2M
32.3%
Secondary Sales
AED 498K
0.8%

πŸ’‘ Critical Insights & Strategic Analysis

Executive Summary

🎯 Outstanding Growth Performance

  • 1. 133% YoY growth in total deals (175 β†’ 354)
  • 2. Primary Sales exploded with +172% growth
  • 3. AED 981M in total sales value achieved
  • 4. Q3 2025 momentum carrying into Q4

πŸ’° Revenue Diversification

  • 1. 4 revenue streams operating successfully
  • 2. Rental sales launched successfully in 2025
  • 3. Balanced portfolio reduces dependency risk
  • 4. AED 59.5M in total commission revenue

⚑ Q4 Performance Alert

  • 1. November slowdown detected (1 Exclusive deal only)
  • 2. October showed 16 deals vs 40 in September
  • 3. Seasonal trend or operational issue?
  • 4. Action required to maintain momentum

πŸ“Š Department Health

  • 1. Exclusive: Stable - 369 deals, strong volume
  • 2. Primary: Growing - 145 deals, highest growth
  • 3. Secondary: Emerging - 10 deals, high potential
  • 4. Rental: New - 5 deals, testing phase

🎯 Strategic Recommendations

Priority Actions

🚨 IMMEDIATE ACTION REQUIRED

Investigate November Performance Drop:

  • 1. Only 1 deal closed in November (Exclusive dept) vs 16 in October
  • 2. Identify if issue is seasonal, operational, or market-related
  • 3. Implement recovery plan for December to meet year-end targets
  • 4. Review pipeline and accelerate conversions

βœ… Capitalize on Growth Momentum

  • 1. Primary Sales growing at 172% - allocate more resources
  • 2. Replicate Primary's success model across other departments
  • 3. Identify and scale what's working in Q3 performance

πŸ“ˆ Expand Secondary & Rental

  • 1. Secondary has highest commission rate - focus marketing
  • 2. Rental is new - test, learn, and scale systematically
  • 3. Both have 10x+ growth potential with proper investment

πŸ’Ž Maintain Exclusive Excellence

  • 1. 369 deals prove model works - don't fix what's not broken
  • 2. Focus on average deal value improvement
  • 3. Ensure November drop doesn't become a trend

🎯 Set 2026 Targets

  • 1. Target: 500+ deals (from 354 in 2025)
  • 2. Target: AED 1.2B+ in sales value
  • 3. Target: AED 75M+ in commission revenue
  • 4. Requires 41% growth - achievable based on 2025 trends

🌍 Language Demographics Analysis

66 Languages Tracked
πŸ“Š Understanding language preferences helps optimize agent assignments and marketing content
πŸ—£οΈ
Total Languages
66
Diverse multilingual customer base
πŸ‡¬πŸ‡§
English Speakers
10,086
33.9% of all leads
❓
Missing Language Data
18,144
61.0% - Data collection issue
πŸ†
Best Quality: Russian
51.5%
Active lead rate (291 total leads)

Top 15 Languages by Volume

Rank Language Lead Count % of Total Active Rate
1 Not Specify 18,144 61.0% 15.5%
2 English 10,086 33.9% 27.4%
3 Arabic 437 1.5% 17.6%
4 Russian 291 1.0% 51.5% ⭐
5 English, Arabic 187 0.6% 26.2%
6 English, Hindi 131 0.4% 9.9%
7 Arabic, English 69 0.2% 20.3%
8 English, Urdu 55 0.2% 12.7%
9 French 43 0.1% 27.9%
10 Urdu 31 0.1% 16.1%
11 Spanish 28 0.1% N/A
12 Italian 26 0.1% N/A
13 English, German 23 0.1% N/A
14 Portuguese 23 0.1% N/A
15 Hindi 19 0.1% N/A
TOTAL (Top 15) 29,592 99.4% -

βœ… Russian Leads - Highest Quality

  • 1. 51.5% active rate (vs 27.4% English)
  • 2. 291 total leads with 150 active
  • 3. Hire Russian-speaking agents
  • 4. Create Russian marketing materials

🚨 Fix Language Data Collection

  • 1. 61% of leads missing language data
  • 2. Only 15.5% of "Not Specify" are active
  • 3. Implement mandatory language field
  • 4. Train intake team on data collection

🎯 English Market Dominance

  • 1. 10,086 English speakers (33.9%)
  • 2. 27.4% active rate - room for improvement
  • 3. Focus on English content quality
  • 4. Largest addressable market segment

πŸ’‘ Multilingual Opportunity

  • 1. 66 languages = diverse market
  • 2. Arabic: 437 leads (1.5%) - underdeveloped
  • 3. French, Spanish, Italian potential
  • 4. Match agents to language demographics

🌎 Country/Nationality Analysis

Critical Data Gap
🚨

CRITICAL DATA QUALITY ISSUE

99.9% of leads are missing country/nationality data

Only 29 leads out of 29,768 have country information recorded

MISSING DATA
29,739
99.9% marked as "Not Specify"
VALID DATA
29
0.1% with country recorded

Top Countries (From Available Data)

# Country Lead Count Active Rate
1 United Arab Emirates 9 66.7%
2 India 3 66.7%
3 Italy 3 33.3%
4 Canada 2 100.0%
5 Turkey 2 50.0%
6 Other Countries (11) 10 Varied
TOTAL 29 -

🚨 IMMEDIATE ACTION REQUIRED

  • 1. Make country field mandatory in CRM
  • 2. Implement dropdown selection (no free text)
  • 3. Train all agents on data collection
  • 4. Backfill missing data for active leads

πŸ“Š Business Impact

  • 1. Cannot segment marketing by nationality
  • 2. Unable to identify high-value markets
  • 3. Missing compliance/regulatory insights
  • 4. Cannot optimize agent assignments

🏷️ CRM Tags & Campaign Analysis

23 Active Tags
🎯 Tags identify lead sources, campaigns, and property interests - Use to optimize marketing ROI
🏷️
Total CRM Tags
23
Campaign & source identifiers
⭐
Best Tag: Roadshow, Portuguese
97.7%
Active rate (86 leads)
❌
Worst Tags
0.0%
LaMer Elie Saab, Sobha Siniyah
❓
Untagged Leads
6,382
21.4% missing tags

Top 15 CRM Tags by Performance

Rank Tag/Campaign Total Leads Active Leads Hot Leads Quality Rate
1 Biltmote, Exclusive 126 126 0 100.0% ⭐
2 Roadshow, Portuguese 86 84 0 97.7% ⭐
3 , Taiyo 205 173 0 84.4%
4 Taiyo 199 97 0 48.7%
5 , Biltmote 498 161 0 32.3%
6 SPECIAL 6,062 1,735 5 28.6%
7 , LaBoutique 213 46 0 21.6%
8 Expo GCC 500 91 0 18.2%
9 Biltmote 1,819 325 0 17.9%
10 English 12,395 1,710 19 13.8%
11 LaMer Elie Saab 98 10 0 10.2%
12 Russian 81 4 0 4.9%
13 LaBoutique 612 9 1 1.5%
14 , LaMer Elie Saab 154 0 0 0.0% ❌
15 , Sobha Siniyah 92 0 0 0.0% ❌
TOTAL (Top 15) 23,140 4,571 25 -

βœ… Scale High-Performers

  • 1. Biltmote Exclusive: 100% quality (126 leads)
  • 2. Portuguese Roadshow: 97.7% quality (86 leads)
  • 3. Taiyo campaigns: 48-84% quality
  • 4. Invest more in these proven campaigns

🚨 Stop Underperformers

  • 1. LaMer Elie Saab: 0% active (154 leads wasted)
  • 2. Sobha Siniyah: 0% active (92 leads wasted)
  • 3. Total waste: 246 leads with 0 results
  • 4. Cancel or completely redesign these campaigns

πŸ“Š Large Volume Tags

  • 1. English tag: 12,395 leads (13.8% quality)
  • 2. SPECIAL: 6,062 leads (28.6% quality)
  • 3. Biltmote: 1,819 leads (17.9% quality)
  • 4. Optimize these for maximum impact

πŸ’‘ Tagging Best Practices

  • 21.4% of leads untagged - fix intake process
  • Standardize tag naming conventions
  • Track ROI per campaign tag
  • Eliminate redundant tags

🏒 External Broker Rankings

119 Partner Brokers
🀝 External brokers contribute 369 deals (69.8% of total) - Strategic partnerships critical to success
🏒
Total Partner Brokers
119
Active external agencies
πŸ“Š
Broker Deals
369
69.8% of all confirmed deals
πŸ’°
Broker Sales Value
AED 578M
58.9% of total sales value
πŸ’Ž
Commission Paid
AED 39.8M
66.8% of total commission

Broker Performance Tiers

πŸ†

Tier 1: 10+ Deals

4
Strategic Partners
191 deals | AED 337M
πŸ₯ˆ

Tier 2: 5-9 Deals

4
Growing Partners
24 deals | AED 29.5M
πŸ₯‰

Tier 3: 2-4 Deals

27
Regular Partners
70 deals | AED 95.4M
πŸ“Œ

Tier 4: 1 Deal

84
One-Time Partners
84 deals | AED 116.3M

Top 20 Brokers by Sales Value

Rank Broker Name Deals Sales Value Commission
1 Internal/Direct Sales 131 AED 263,009,739 AED 15,577,766
2 ATILLA ZORLU 14 AED 35,341,015 AED 2,597,565
3 ON PLAN REAL ESTATE LLC 33 AED 24,223,100 AED 1,704,445
4 CLASSIC HOME REAL ESTATE 13 AED 14,452,805 AED 1,207,604
5 NOVVI PROPERTIES 4 AED 12,381,123 AED 569,517
6 THRIVESTATE REAL ESTATE 7 AED 9,757,595 AED 920,536
7 GENESIS REAL ESTATE BORKERAGE LLC 4 AED 8,842,371 AED 740,000
8 AX CAPITAL REAL ESTATE BROKER LLC 3 AED 8,361,207 AED 526,756
9 F A M REAL ESTATE BROKER LLC 1 AED 7,649,167 AED 803,163
10 FIGURE PROPERTIES 7 AED 6,945,494 AED 537,154
11 MIDGARD PROPERTIES 5 AED 6,933,504 AED 582,414
12 PROPERTY JUNCTION INTERNATIONAL 5 AED 5,830,250 AED 492,849
13 PSI REAL ESTATE LLC 3 AED 5,727,492 AED 408,173
14 TURYAP PROPERTIES 2 AED 4,242,371 AED 311,814
15 AX CAPITAL REAL ESTATE 3 AED 3,885,823 AED 294,730
16 DDA REAL ESTATE 2 AED 3,686,730 AED 280,566
17 ASTRO PROPERTIES 3 AED 3,534,750 AED 296,919
18 LEADERS FORT REAL ESTATE 4 AED 3,511,000 AED 243,212
19 NOVA CAPITAL REAL ESTATE 1 AED 3,493,746 AED 220,106
20 DDA PROPERTIES 1 AED 3,306,700 AED 2,778
TOTAL (Top 20) 251 AED 457,115,681 AED 32,050,545

πŸ† Focus on Tier 1 Partners

  • 1. 4 brokers = 191 deals (51.8% of broker volume)
  • 2. ON PLAN (33 deals), ATILLA ZORLU (14), CLASSIC HOME (13)
  • 3. Provide VIP support & exclusive listings
  • 4. Lock in exclusive partnerships

πŸ“ˆ Develop Tier 2-3 Brokers

  • 1. 31 brokers in growth stage (94 deals)
  • 2. Potential to move up to Tier 1
  • 3. Provide training and better inventory access
  • 4. Regular check-ins and relationship management

πŸ”„ Tier 4 Opportunity

  • 1. 84 one-time brokers = AED 116.3M
  • 2. Convert to repeat partners
  • 3. Implement broker loyalty program
  • 4. Average deal size: AED 1.38M

⚑ Strategic Priorities

  • 1. 70% of deals come through brokers
  • 2. Protect top broker relationships
  • 3. Create broker onboarding program
  • 4. Implement broker CRM system